Bilingual IT Support Consultant
3 weeks ago
Location: On-site (Monday to Friday)
Salary: Up to £28,500
Essential Qualifications:
- Proficiency in both English and German, with the ability to assist remote teams effectively.
- Eligibility to work full-time in the UK (no sponsorship provided).
- Minimum of 1 year experience in IT Support, Helpdesk Support, or 1st Line Support roles, with a focus on software, hardware, and application support.
- Willingness to commute to the office at least 3 to 4 days per week.
About the Role:
Hays Technology is collaborating with a prominent client seeking a dedicated IT professional fluent in German and English. This role involves addressing technical challenges across various company locations.
Our client, a global entity with over 3,000 employees, prioritizes values such as respect, loyalty, and adaptability, alongside technical expertise in IT support.
They cater to a worldwide network of distributors, resellers, retailers, and OEM customers, while also offering contract manufacturing and supply chain management services for semiconductor manufacturers and system OEMs.
Key Responsibilities:
- Provide remote technical assistance, ensuring clear communication with internal customers and staff.
- Troubleshoot and resolve technical issues, including diagnosis and resolution.
- Support hardware, software, and applications effectively.
- Maintain attention to detail, addressing issues in accordance with company policies and tracking potential long-term challenges.
Who We Are Looking For:
If you possess the required language skills and technical background, we encourage you to consider this opportunity. Additionally, if you know someone who is proficient in German but has limited experience in IT, this could serve as an excellent entry point into the industry.
Hays Specialist Recruitment Limited operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
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