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Lead Reactive Plumber

2 months ago


Burton upon Trent, Staffordshire, United Kingdom SER (Staffing) Ltd Full time
Job Title: Lead Reactive Plumber

We are seeking a highly skilled and experienced Lead Reactive Plumber to join our team at SER (Staffing) Ltd. As a key member of our plumbing team, you will be responsible for delivering exceptional customer service and experience to our clients.

Key Responsibilities:
  • Deliver high-quality plumbing services to our clients, including reactive and planned maintenance.
  • Lead and manage a team of plumbers to ensure efficient and effective delivery of services.
  • Read and understand site plans and schematics to ensure accurate and safe work practices.
  • Order and track task-specific materials and equipment to ensure timely completion of jobs.
  • Keep clear and concise records, including photographic evidence, to demonstrate compliance with company standards.
  • Be a clear and accurate coordinator, with good customer-facing skills, to ensure seamless communication with clients and stakeholders.
  • Control stock levels and ensure accurate inventory management.
  • Look after company property, including vans and tools, to maintain a high level of professionalism and efficiency.
  • Survey jobs and produce quotations to ensure accurate pricing and customer expectations.
Requirements:
  • Full driving license and ability to travel nationwide.
  • NVQ level 2/3 Plumbing and G3 Unvented certification.
  • Minimum of 7/10 years of plumbing experience, with a strong background in reactive plumbing services.
  • Excellent communication and problem-solving skills, with a can-do attitude and high standards of workmanship.
  • Ability to multitask, prioritize tasks, and work to tight deadlines.
  • Enhanced DBS check and ability to pass a security clearance.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.