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Retail Trainee Manager

2 months ago

Guildford, Surrey, United Kingdom Majestic Full time
About Majestic Wine

Majestic Wine is the UK's largest specialist wine retailer, operating a network of stores nationwide. Our company has undergone an ambitious transformation and turnaround programme, resulting in record market share growth, a new product range, and six new stores with a pipeline for future expansion.

The Role

We are seeking a dynamic and driven individual to join our team as a Majestic Trainee Manager. This 12-month development programme will provide you with a detailed understanding and experience of all operational, service, and leadership standards expected to become a future Majestic Store Manager.

Key Responsibilities
  • Drive store performance by maximising sales opportunities and optimising KPI performance.
  • Deliver exceptional customer service to drive business growth through customer loyalty and repeat purchases.
  • Sell the story not the discount, demonstrating and sharing your passion for product with customers through in-depth knowledge of our range.
  • Take ownership of your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
  • Take accountability and pride in the physical appearance and maintenance of your store.
  • Involvement in all operational tasks to establish a thorough understanding of the day-to-day operations of running a Majestic Wine store.
  • Continuously identify opportunities to make improvements which will optimise the operational running of the store.
  • Ensure you remain fully compliant, safe, and legal by following internal policies and completing mandatory training.
  • Take ownership of your own development, utilising the support and resources available.
What We Offer
  • Competitive salary and performance bonus.
  • Up to 20% staff discount.
  • Career development opportunities and excellent in-house training schemes.
  • Fantastic incentives, including wine tasting events and opportunities to explore our vineyards.
  • A contributory company pension plan.
  • Life assurance.
  • Uniform provided.
  • 29 days holiday, including public and bank holidays.
  • Access to Retail Trust, including instant savings, discounted shopping cards, and gift vouchers.
  • Company maternity, paternity, and adoption leave after 26 weeks.
  • Long service rewards.
  • Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
  • Company sick pay scheme.