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Technical Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled Customer Technical Support Representative to join our team at Aston Carter. As a key member of our organization, you will be responsible for providing exceptional technical support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Identify, analyze, and resolve customer issues in a timely and efficient manner.
- Establish and maintain strong relationships with customers, distributors, and OEMs.
- Lead customer issue resolution and manage warranty claims.
- Collaborate with cross-functional teams to improve processes and drive business growth.
- Develop and implement effective solutions to meet customer needs.
Requirements:
- Proven experience in technical support or a related field.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Knowledge of 6 Sigma principles and process improvement methodologies.
What We Offer:
Aston Carter is a leading provider of recruitment services, and we offer a competitive salary and benefits package to our employees. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
