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Retail Store Manager

1 month ago

StainesuponThames, Surrey, United Kingdom ENGINEERINGUK Full time
Store Manager Opportunity

We are seeking a highly skilled and experienced Store Manager to join our team in the Home Counties South region. As a Store Manager, you will be responsible for driving profitability and sales through the delivery of the Store P&L and Retail Plan across the store.

Key Responsibilities:

  • Drive profitability and sales through the delivery of the Store P&L and Retail Plan across the store
  • Create the right culture, role modelling new digital ways of working and leadership behaviours
  • Deliver great standards and service by setting clear expectations with direct reports and ensuring that they are clear on the part they play
  • Regularly review individual performance of the leadership team through quality conversations, celebrating success and managing underperformance where required
  • Ensure all line management and people activities are delivered in accordance with company process and policy
  • Deliver operational excellence to maximise product availability, minimise stock and cash loss across the total store

About You:

  • Proven ability to lead a high performing management team to deliver excellent customer service and KPI's across the store
  • Has a substantial understanding and up to date knowledge of commercial, visual, operational and people processes and systems
  • Successfully embeds change for lasting commercial impact and results
  • Holds themselves and their teams accountable for delivering objectives and business targets
  • Ensures all direct reports have performance objectives aligned to the business plan and reviewed on a regular basis to reflect business changes
  • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are

What We Offer:

  • 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household
  • Competitive holiday entitlement with the potential to buy extra holiday days
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business
  • A generous Defined Contribution Pension Scheme and Life Assurance
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing
  • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family