Retail Store Manager

3 weeks ago

StainesuponThames, Surrey, United Kingdom Dreams Ltd Full time
About Us

Dreams Ltd is a leading bed retailer in the UK, dedicated to making work a special place to be. We're passionate about our people and strive to create a positive environment where every customer finds their perfect bed.

Job Overview

We're seeking an experienced Retail Store Manager to lead our team in our new store opening in Staines. As a key member of our team, you'll be responsible for driving team engagement, maximizing sales opportunities, and ensuring exceptional customer satisfaction.

Key Responsibilities
  • Manage and motivate your team to increase sales and deliver high customer satisfaction
  • Drive a positive environment within the store, promoting business initiatives and sharing best practices
  • Proactively lead your team to achieve set goals, expectations, and targets through effective coaching and training
  • Motivate and inspire all team members
  • Manage the store rota to ensure the right people are working at the right times
  • Walk the floor regularly to ensure store standards are consistently high
Requirements
  • Previous retail or commercial sales experience with a strong track record of store and team management
  • Commercially focused and results-driven, with an aptitude for decision making
  • Proven leadership skills, with the ability to inspire and motivate your team
  • Excellent communication skills, with the ability to build rapport and establish great relationships with customers and colleagues
  • Customer-focused, with a passion for delivering exceptional customer experiences
What We Offer
  • Competitive salary: £35,000 on target earnings
  • Uncapped commission scheme with peak incentives
  • Amazing staff discount on Dreams products, plus hundreds of brands
  • Buy-in schemes for extra holiday, private healthcare, or savings and loans
  • Progression opportunities within the business
  • Wellbeing support, including a 24-hour helpline and out-of-hours GP services

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