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Retail Sales Associate

2 months ago

Leicester, Leicester, United Kingdom DCK Group Full time

Job Title: Retail Sales Associate

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at DCK Group. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our retail stores.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and sales.
  • Contribute to the visual merchandising of the store, ensuring that products are displayed in an attractive and appealing manner.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Work collaboratively with the sales team to achieve sales targets and meet customer needs.
  • Maintain a clean and organized store environment, adhering to company standards and guidelines.

Requirements:

  • Previous experience in a customer-facing role, preferably in retail or sales.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, meeting sales targets and deadlines.
  • Basic math skills and accuracy when handling cash and credit card transactions.
  • Availability to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A competitive hourly rate of £11.44.
  • Free jewellery, with the opportunity to earn up to £55 per month.
  • Flexible working hours, with the ability to choose your own schedule.
  • No weekend working, with a focus on providing a work-life balance.

About DCK Group:

DCK Group is a leading fashion jewellery company, working with many well-known retailers and high street fashion brands. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.