Fitness Operations Supervisor

3 weeks ago


Belfast, United Kingdom GLL Full time

GLL is seeking a dedicated Fitness Operations Supervisor to oversee activities at our leisure facilities. This role is pivotal in ensuring the smooth operation of a vibrant fitness environment, equipped with cutting-edge amenities, including a spin studio, multi-purpose room, sports hall, swimming pool, and wellness spa.

If you possess the enthusiasm, expertise, and drive to excel in fitness management, this is an excellent opportunity to advance your career with GLL. This position transcends traditional management; it is a pathway to a fulfilling career. You will play a crucial role in maintaining the health, safety, and satisfaction of both customers and staff.

We are looking for an individual who is highly organized, quick to adapt, and committed to delivering an outstanding customer experience. Prior experience in the fitness sector is highly valued, and strong communication skills—both written and verbal—are essential for fostering relationships with clients, team members, and service providers.

A minimum of a Level 2 Fitness Instructor qualification is required, as you will be expected to lead various fitness classes offered at our facilities.

As a Fitness Operations Supervisor, you will need to be a quick thinker, remain composed under pressure, and connect naturally with individuals from diverse backgrounds. This is your opportunity to elevate your career in fitness management.

Key Responsibilities:

  • Maintain a positive and professional image of the facility to patrons and the community.
  • Assist clients in utilizing the facilities and encourage maximum participation in activities.
  • Prepare areas and equipment for scheduled sessions.
  • Oversee daily operations, ensuring security, cleanliness, customer supervision, and equipment maintenance.
  • Implement and uphold 'good housekeeping' practices while supporting management in enhancing energy efficiency and resource utilization.
  • Supervise on-duty staff, effectively assigning tasks and fulfilling additional responsibilities as needed.
  • Ensure effective team management, including recruitment, attendance tracking, qualification maintenance, performance reviews, and disciplinary actions.

As a leader in the leisure sector, GLL offers unique opportunities for career advancement and a variety of job experiences.

In return, you will receive:

  • A full-time permanent position.
  • Competitive salary and benefits.
  • Discounted access to our leisure facilities.
  • Exclusive discounts with numerous retailers.
  • A comprehensive pension plan.
  • Discounts on various leisure experiences.
  • Opportunities for professional development and training.


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