Store Leader

5 days ago

Milton Keynes, Milton Keynes, United Kingdom Costa Coffee Full time

Unlock Your Potential as a Store Manager at Costa Coffee

We're on the hunt for a talented Store Manager to join our team in Milton Keynes. As a key member of our operations team, you'll be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.

About the Role

  • Create a customer-centric environment that fosters loyalty and drives sales
  • Develop and implement strategies to improve customer service, sales, and profit
  • Lead and motivate a team of retail professionals to achieve exceptional results
  • Manage stock, labor, training, and reward and recognition programs to optimize store performance
  • Collaborate with the local community to identify and welcome new customers

About You

We're looking for a passionate and ambitious individual with a proven track record of leadership experience. You'll have a strong commercial mind, excellent communication skills, and the ability to thrive under pressure.

What We Offer

  • A competitive salary and bonus scheme
  • 33 days holiday (inclusive of bank holidays)
  • Bespoke training and development opportunities
  • Free handmade drinks and 50% discount on food and bottled drinks
  • Costa Discount App – 50% off food & drinks in Costa-owned stores
  • Share Incentive Plan – Giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched
  • Cycle to work scheme
  • Dedicated discounts app for savings on the go

About Us

At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and colleagues. We're committed to our values of Passion, Warmth, Trust, and Courage, and we're looking for like-minded individuals to join our team.

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