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Store Operations Leader

3 months ago


Milton Keynes, Milton Keynes, United Kingdom Next Full time

SHIFTS YOU ARE APPLYING FOR: 38.50hrs p/w; Sun 09:00 - 17:00; Tue 08:00 - 16:30; Wed 08:00 - 16:30; Thu 08:00 - 16:30; Fri 12:00 - 20:30

As a pivotal Operations Manager, your role will be to assist the Store Manager while overseeing all inventory and operational activities. You will motivate and guide your team to excel, enhancing sales performance, driving operational efficiencies, and meeting performance benchmarks.

Each day will present diverse challenges, requiring a dynamic approach. Your leadership experience in coaching and motivating a high-performing team will be essential for your success. We are committed to your professional growth from the outset, with flexible working arrangements available.

Key Responsibilities:

To thrive as an Operations Manager, you will:

Collaborate with the Store Management Team to inspire and develop your team, confidently managing store operations during absences. Partner closely with the Assistant Store Manager to ensure operational tasks, such as stock-takes, are effectively planned and executed. Aim for consistent Stock KPIs by analyzing results to identify improvement areas and implementing necessary changes. Demonstrate resilience during transitions and embrace feedback to continually enhance outcomes. Oversee the daily operations of multiple stock processes. Foster an environment where exceptional service, performance achievement, and accurate stock management are prioritized, ensuring safety and operational efficiency. Assist the Store Manager in ensuring compliance with all legal and regulatory requirements related to stockroom management. Lead disciplinary and grievance procedures as needed. Understand and manage man-hour control expectations to ensure efficient store operations. Engage in hands-on operational and commercial activities alongside your team. Ensure adherence to the Company's security protocols and collaborate with the Loss Prevention Team to implement these effectively. Address training, development, and recruitment needs to a high standard.

We offer an attractive benefits package (details available upon request).

Candidate Profile:

You are dedicated to our customers, team members, and products, inspiring others with your enthusiasm and creating a positive work environment. Experienced in leading and coaching high-performing teams, with a strong ability to manage personnel issues. Possess a solid commercial and operational insight, capable of crafting an outstanding shopping experience for both in-store and online customers. A collaborative team player who thrives in a results-oriented, fast-paced, and challenging atmosphere, adapting swiftly to change. An effective communicator who engages naturally with individuals at all levels, maintaining composure and approachability under pressure. Skilled in problem-solving, making informed business decisions, challenging existing processes, and generating innovative ideas for business advancement. An adept multi-tasker who can effectively plan, organize, and prioritize your responsibilities.

In accordance with Home Office guidance, successful candidates will need to demonstrate their right to work in the UK prior to starting employment.

This position is not typically eligible for sponsorship under the Skilled Worker route due to specific Home Office skill level requirements. Candidates are encouraged to explore their own right to work options without sponsorship from Next.