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Microsoft 365 Expert

2 months ago

North Yorkshire, United Kingdom Investigo Full time
Microsoft 365 Expert

Location: Hybrid Working - 2 days a week on site

Employment Type: Permanent

The Microsoft 365 Expert will play a pivotal role in defining, managing, and enhancing the platform within the organization.

Key Competencies:
  • Proven experience in supporting and managing a Microsoft 365 environment.
  • Proficient in Mobile Device Management.
  • Expertise in Mobile Application Management.

Data Loss Prevention (DLP) and Azure Information Protection (AIP) Experience

Responsibilities:
  • Oversee and optimize the delivery of Microsoft 365 services within the Modern Workplace Service, ensuring projects are completed on schedule, within budget, and to the highest quality standards.
  • Serve as a Technical Subject Matter Expert for the Microsoft 365 platform.
  • Develop and implement best practices and innovative workflows to drive efficiency, enhance collaboration, and improve customer experiences.
  • Collaborate with senior leadership to ensure effective delivery of M365 applications and services.
  • Gather and evaluate technical requirements for new projects, manage ongoing engagements with infrastructure partners, and maximize the strategic use of M365 across the organization.
  • Proactively identify and prioritize M365 functionalities to align with business needs.
  • Ensure compliance with all regulatory, compliance, and risk management requirements, including identification, measurement, analysis, and reporting.
  • Facilitate training and adoption of new tools and services for colleagues, in partnership with the Change Manager and internal communications teams.
  • Manage Microsoft 365 security incidents (including Cloud App Security and Email & Collaboration Security) and implement security features to enhance the overall security posture of the environment.