ACS Practice Lead

2 months ago

Reading, Reading, United Kingdom Oracle Full time

About Oracle

Oracle is a global technology company that provides innovative solutions to businesses of all sizes. We are committed to creating a workplace where all individuals can thrive and contribute their best work.

Our Culture

We believe that diversity and inclusion are essential to our success. We strive to create a culture that celebrates and values diverse perspectives, insights, and experiences. Our inclusive culture allows employees to bring their authentic selves to work, which leads to innovative thinking and problem-solving.

Our Commitment to Inclusion

We are committed to creating a workplace where all individuals can succeed. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, and in potential roles to perform crucial job functions.

About the Role

We are seeking an experienced ACS Practice Lead to join our team. As an ACS Practice Lead, you will be responsible for leading a growing portfolio of ACS customers and managing the delivery of subscription consulting services. You will drive team and individual performance to achieve targets and stretch goals, and provide coaching and mentorship to new employees.

Key Responsibilities

  • Lead a growing portfolio of ACS customers and manage delivery of subscription consulting services
  • Drive team and individual performance to achieve targets and stretch goals
  • Hire, develop, and manage a team of new and experienced resources
  • Provide coaching and mentorship to new employees and support in career growth and development
  • Build your team's expertise and confidence in ACS delivery work, assess performance, and give prompt and assertive feedback
  • Conduct regular 1:1 meetings with direct reports and matrix-assigned reports
  • Handle day-to-day administrative tasks, including time approvals, holiday and expense management, and reporting
  • Create and execute new programs, processes, and ACS initiatives
  • Prepare and communicate quarterly check-ins and annual performance reviews for direct reports
  • Work alongside sales teams and assist in driving new ACS sales and renewals

Requirements

  • 8+ years of experience in ERP consulting or delivery
  • Proven leadership or staff management experience
  • Exceptional verbal and written communication
  • Excellent client management skills and the ability to work with customers to achieve their business goals

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