ACS Practice Lead
4 weeks ago
Unlock the Power of NetSuite
As an ACS Practice Lead at Oracle, you will be responsible for leading a growing portfolio of ACS customers and managing the delivery of subscription consulting services. You will drive team and individual performance to achieve Target and Stretch Goals against a Balanced Performance Scorecard.
Key Responsibilities:
- Lead a team of experienced resources to deliver high-quality ACS services.
- Develop and implement strategies to drive customer success and improve overall performance.
- Collaborate with Sales, Support, Delivery, and Product organizations to ensure effective customer experiences.
- Monitor and follow up on customer satisfaction feedback to ensure high-quality services.
Requirements:
- 8+ years of experience in ERP consulting or delivery.
- Proven leadership or staff management experience.
- Exceptional verbal and written communication skills.
- Excellent client management skills and the ability to work with customers to achieve their business goals.
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ACS Practice Lead
4 weeks ago
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