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Facilities Operations Coordinator
3 months ago
Overview
People. Initiative. Pride. We see more than just service.
Facilities Operations Coordinator
Location: Stockport Town Hall
Working hours: 08:30 - 17:00 Monday to Friday
Contract: Full time, permanent
Benefits include: Competitive salary, 33 days annual leave, life assurance, and more.
At Robertson Group, we prioritize relationships, results, and success. Our commitment to professionalism ensures that every collaboration is meaningful, and our drive to deliver exceptional service is unwavering. As part of the UK's largest family-owned construction and support services company, you will join a team dedicated to making a positive impact on our environment and community.
Your new role
Responsibilities:
- Cultivate strong relationships with clients to enhance customer satisfaction.
- Oversee the efficient delivery of services.
- Actively contribute to the expansion of the contract.
- Adapt to varying work demands to prioritize tasks effectively and meet quality standards.
- Maintain and update necessary records as required.
- Drive profitable growth by understanding client needs and promoting excellent customer service.
What you'll need:
You should possess experience in managing diverse teams within a Facilities Management context, including subcontractors. Familiarity with conducting various audits related to Quality, Health & Safety, and FSA is essential. A relevant Health & Safety qualification, such as IOSH, is required. A methodical approach to problem-solving is crucial, and a full valid UK Driving Licence is necessary due to the multi-site nature of the role.
The successful candidate will undergo a Basic DBS Check prior to employment.
Who we're looking for:
At Robertson, people are central to our mission. To thrive in our team, you should be approachable, professional, and passionate about your work. You will need to listen to customers and collaborate with colleagues to provide support as a cohesive unit. Adhering to safety procedures and maintaining high standards is essential, as is sharing our commitment to making a meaningful difference.
What's in it for you?
Working the Robertson Way
Joining our team means embracing our guiding principles:
- We listen: We value open communication, ensuring that all voices are heard.
- We are professional: Our diligence and attention to detail inspire trust in our services.
- We take responsibility: Each team member is accountable for their actions, contributing to safety and community care.
- We are determined to succeed: We view challenges as opportunities for collaboration and innovation.
- We are one team: We respect every contribution and work together towards common goals.
Additional Benefits:
Beyond a competitive salary, we offer a comprehensive range of rewards, including 33 days of annual leave, a robust pension plan, and valuable life assurance. Employees can also enjoy perks such as a Cycle to Work Scheme, discounts at various establishments, annual health initiatives, and support for personal and family well-being.
At Robertson, we are committed to diversity and inclusion, striving to build a workforce that reflects the communities we serve. We aim to create an inclusive workplace where everyone feels welcome and valued.