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Fine Dining Service Manager

2 months ago

London, Greater London, United Kingdom Scott's Full time

Job Summary:

We are seeking a highly skilled and experienced Chef de Rang to join our team at Scott's, a renowned fine dining restaurant in London's prestigious Mayfair district. As a Chef de Rang, you will play a pivotal role in delivering an exceptional dining experience, overseeing the coordination of service, and ensuring the satisfaction of our discerning guests.

Key Responsibilities:

  • Lead and coordinate the service team to ensure seamless operations and exceptional guest satisfaction.
  • Greet guests with warmth and professionalism, setting the tone for a memorable dining experience.
  • Take precise and detailed food and beverage orders, showcasing a thorough knowledge of the menu and wine pairings.
  • Provide guests with insightful information about specials, menu offerings, and wine pairings, enhancing their dining experience.
  • Collaborate seamlessly with the kitchen and other staff to maintain an efficient and harmonious workflow.
  • Address guest inquiries, concerns, and special requests with finesse and courtesy, ensuring a positive experience.
  • Uphold the highest standards of cleanliness and presentation in the dining area, reflecting the restaurant's commitment to excellence.

Requirements:

  • Proven experience as a Chef de Rang or in a similar supervisory role in a high-end restaurant or luxury establishment.
  • Exceptional customer service and communication skills, with the ability to lead and motivate a team in a fast-paced environment.
  • Thorough knowledge of fine dining etiquette and service standards, with a passion for delivering an outstanding guest experience.

Benefits:

  • Generous discount off your bill, including drinks, when dining in one of our restaurants across the Group.
  • Unrivalled opportunities for progression across the Group.
  • Paid overtime.
  • 28 days holiday, increasing with length of service up to 5 extra days.
  • Recommend a friend scheme with great bonuses per individual referral.
  • Exclusive access to our discounts, including money off gym memberships, travel, online shopping, gadgets, and more.
  • Reward programmes, long service awards, and staff recognition and incentives.