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Credit Controller
2 months ago
About Citadel Source Limited
We are seeking a highly skilled Credit Controller to join our team at Citadel Source Limited. As a Credit Controller, you will play a crucial role in ensuring the smooth operation of our accounts receivable process.
Key Responsibilities
- Chase overdue debts and verify ledger balances to ensure accurate and up-to-date financial records.
- Monitor and manage incoming queries and disputes to resolve issues efficiently and effectively.
- Review and allocate payments to ensure timely and accurate processing.
- Manage your own ledger with a focus on meeting monthly aged debt targets.
- Build and maintain excellent relationships with internal and external stakeholders to foster a positive and collaborative work environment.
- Resolve queries and disputes via telephone and email to provide exceptional customer service.
- Negotiate repayment plans with customers facing financial challenges, demonstrating empathy and understanding.
What We Offer
- A competitive salary of £25,000 to £29,000.
- A hybrid working policy, allowing for a balance between remote and office work.
