Current jobs related to Help to Claim Service Advisor - Cannock, Staffordshire - Citizens Advice Staffordshire North and Stoke-on-Trent
-
Customer Service Claim Specialist
7 days ago
Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full timeWe are seeking a Customer Service Claim Specialist to join our team at Kingscroft Professional Resources. The successful candidate will have experience in customer-facing roles, such as sales or customer service, and be confident in their ability to manage multiple claims cases simultaneously. This is a fast-paced role that requires excellent communication...
-
Claims Specialist
4 weeks ago
Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full timeClaims Handler OpportunityWe are seeking a skilled Claims Handler to join our team at Kingscroft Professional Resources. As a Claims Handler, you will be responsible for managing claims cases, dealing with customers, and providing excellent customer service.Key Responsibilities:Manage claims cases from start to finishDeal with customers via phone and...
-
Claims Specialist
4 weeks ago
Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full timeClaims Handler OpportunityWe are seeking a skilled Claims Handler to join our team at Kingscroft Professional Resources. As a Claims Handler, you will be responsible for managing claims cases, dealing with customers, and providing excellent customer service.Key Responsibilities:Manage claims cases from start to finishDeal with customers via phone and...
-
Claims Specialist
4 weeks ago
Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full timeClaims Handler OpportunityWe are seeking a skilled Claims Handler to join our team at Kingscroft Professional Resources. As a Claims Handler, you will be responsible for managing claims cases, dealing with customer inquiries, and providing excellent customer service.Key Responsibilities:Manage claims cases from initial contact to resolutionDeal with customer...
-
Insurance Claims Specialist
4 weeks ago
Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full timeJob Title: Claims HandlerAre you a cycling enthusiast looking to leverage your passion for the sport in a rewarding insurance career? Do you have experience in sales or service within the cycling sector and want to explore a new challenge? Kingscroft Professional Resources is seeking a Claims Handler to join a well-established and successful claims handling...
-
Insurance Claims Specialist
4 weeks ago
Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full timeClaims Handler OpportunityWe are seeking a skilled Claims Handler to join our team at Kingscroft Professional Resources. As a Claims Handler, you will be responsible for handling claims related to carpet and flooring installations, ensuring timely and efficient resolution of customer complaints.Key Responsibilities:Handle claims related to carpet and...
-
Insurance Claims Specialist
4 weeks ago
Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full timeClaims Handler OpportunityWe are seeking a skilled Claims Handler to join our team at Kingscroft Professional Resources. As a Claims Handler, you will be responsible for handling claims related to carpet and flooring installations, ensuring timely and efficient resolution of customer complaints.Key Responsibilities:Handle claims related to carpet and...
-
Insurance Claims Specialist
3 weeks ago
Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full timeWe are seeking a skilled Insurance Claims Specialist to join our team at Kingscroft Professional Resources. As a Claims Handler, you will be responsible for dealing directly with policy holders and insurers for carpet and flooring claims.Your duties will include:Working in a product specialist call handling team dealing with furniture, flooring, and carpet...
-
Automotive Claims Specialist
4 weeks ago
Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full timeJoin Our Team as a Claims HandlerWe are seeking a skilled and experienced Claims Handler to join our team at Kingscroft Professional Resources. As a Claims Handler, you will be responsible for handling claims related to carpet and flooring installations, ensuring that our clients receive the best possible service.Key Responsibilities:Handle claims related to...
-
Automotive Claims Specialist
4 weeks ago
Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full timeJoin Our Team as a Claims HandlerWe are seeking a skilled and experienced Claims Handler to join our team at Kingscroft Professional Resources. As a Claims Handler, you will be responsible for handling claims related to carpet and flooring installations, ensuring that our clients receive the best possible service.Key Responsibilities:Handle claims related to...
-
Claims Resolution Specialist
4 weeks ago
Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full timeWe are seeking a Claims Resolution Specialist to join our team at Kingscroft Professional Resources. As a Claims Resolution Specialist, you will be responsible for managing claims cases, dealing with customer information on the phone and via email, and working in a fast-paced environment.Key Responsibilities:Manage claims cases from initial contact to...
-
Support Services Advisor
2 months ago
Cannock, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cannock, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Support Services Advisor
2 months ago
Cannock, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cannock, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Sales and Service Advisor
3 weeks ago
Cannock, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Sales and Service Advisor to join our retail team in Cannock, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment and...
-
Tesco Travel Money Advisor
2 weeks ago
Cannock, Staffordshire, United Kingdom Travelex Full timeTesco Travel Money Advisor Role at TravelexJob OverviewAre you a customer-focused individual with a passion for providing exceptional service? Do you have a keen eye for detail and a desire to succeed in a fast-paced environment? We are seeking a Tesco Travel Money Advisor to join our team at Travelex, where you will have the opportunity to work with...
-
ER Advisor
2 months ago
Cannock, Staffordshire, United Kingdom Veolia Full timeAbout the RoleWe are seeking an experienced ER Advisor to join our team at Veolia. As an ER Advisor, you will play a key role in delivering an excellent customer service experience through a quality and professional first line ER advisory service to employees.Key ResponsibilitiesProvide general ER, policy, and legislative advice to employees and...
-
ER Advisor
2 months ago
Cannock, Staffordshire, United Kingdom Veolia Full timeAbout the RoleWe are seeking an experienced ER Advisor to join our team at Veolia. As an ER Advisor, you will play a key role in delivering an excellent customer service experience through a quality and professional first line ER advisory service to employees.Key ResponsibilitiesProvide general ER, policy, and legislative advice to employees and...
-
Automotive Service Technician
1 month ago
Cannock, Staffordshire, United Kingdom Sheehy Auto Stores, Inc. Full timeService Technician Job DescriptionSheehy Auto Stores, Inc. is a leading automotive retailer with over 25 locations across the country. We are seeking skilled Service Technicians to join our team.Key Responsibilities:Discuss repairs with the shop foreman or service advisorCommunicate additional service requests to a service advisorProvide labor time estimates...
-
Automotive Service Technician
2 months ago
Cannock, Staffordshire, United Kingdom Sheehy Auto Stores, Inc. Full timeService Technician Job DescriptionSheehy Auto Stores, Inc. is a leading automotive retailer with over 25 locations across the country. We are seeking skilled Service Technicians to join our team.Key Responsibilities:Discuss repairs with the shop foreman or service advisorCommunicate additional service requests to a service advisorProvide labor time estimates...
-
Automotive Service Technician
2 months ago
Cannock, Staffordshire, United Kingdom Sheehy Auto Stores, Inc. Full timeService Technician Job DescriptionSheehy Auto Stores, Inc. is a leading automotive retailer with over 25 locations across the country. We are seeking skilled Service Technicians to join our team.Key Responsibilities:Discuss repairs with the shop foreman or service advisorCommunicate additional service requests to a service advisorProvide labor time estimates...
Help to Claim Service Advisor
2 months ago
Job Summary
Citizens Advice Staffordshire North and Stoke on Trent is seeking a skilled professional to deliver the Universal Credit: Help to Claim Service. As a key member of our team, you will play a vital role in providing expert advice and support to individuals navigating the complexities of Universal Credit.
About Us
We are a leading local Citizens Advice organization, renowned for our commitment to social justice and our dedication to making a positive impact in the community. Our team is passionate about delivering high-quality services that meet the evolving needs of our clients.
Key Responsibilities
- Deliver expert advice and support to clients on Universal Credit, including assessment, signposting, assisted information, brief intervention, and full advice face-to-face, over the phone, and via webchat.
- Work closely with colleagues to ensure seamless service delivery and effective case management.
- Develop and maintain a deep understanding of the main generalist advice areas, with a particular focus on benefit advice and Universal Credit.
- Utilize excellent communication skills to build strong relationships with clients, colleagues, and external partners.
- Stay up-to-date with policy changes, legislation, and best practices in the field of benefit advice and Universal Credit.
- Contribute to the development of new initiatives and services that address emerging client needs.
What We Offer
We provide a supportive and inclusive work environment that values diversity, promotes equality, and challenges discrimination. Our employees enjoy a range of benefits, including:
- A competitive salary and benefits package.
- A flexible working arrangement that allows for a healthy work-life balance.
- Ongoing training and development opportunities to enhance your skills and expertise.
- A collaborative and dynamic team environment that fosters growth and innovation.
Requirements
To be successful in this role, you will need:
- A strong understanding of the main generalist advice areas, with a particular focus on benefit advice and Universal Credit.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
- High level of IT literacy, including proficiency in webchat and other digital platforms.
- Ability to travel within our main area of operation.
How to Apply
If you are a motivated and experienced professional looking to make a meaningful contribution to our team, please submit your application. We look forward to hearing from you.
