Operational Security Manager

2 months ago


Manchester, United Kingdom Securitas Security Services Full time
About the Role

We are seeking a highly skilled and experienced Operational Security Manager to join our team at Securitas Security Services. As a key member of our security operations team, you will be responsible for overseeing the day-to-day management of our on-shift security personnel.

In this critical role, you will ensure that high standards of performance are met, procedures are followed, and effective reporting is maintained. You will embody our core values of integrity, vigilance, and helpfulness, while managing operational issues to ensure the seamless delivery of our services.

Key Responsibilities:

  • Promote and rigorously review health and safety on site
  • Contact, review, and coach all security personnel at least once a month to proactively monitor performance and maintain positive employee relations
  • Provide training, advice, and support when needed
  • Maintain effective communication through informal and formal briefings and toolkit talks
  • Address employee relations issues promptly following company procedures and actively encourage reward and recognition
  • Manage special assignments, ensuring adherence to agreed security procedures by the security team
  • Always maintain the highest professional standards
  • Be fully conversant with operational functions, including access control, CCTV detection, and alarm systems, ensuring effective monitoring and reporting
  • Be the first point of contact for all site security function-related queries and manage resolutions or intricate operational issues

What We Offer:

  • Company pension, advice, and planning
  • Life assurance scheme
  • Mortgage advice and Payroll ISA's
  • Discounted gym memberships
  • Wellness advice and support, including financial, emotional, and physical
  • Dental and Physical Health Plans
  • Car lease and new car purchasing schemes
  • Discounts on high street brands, online shopping, holidays, days out, and Arriva Bus Travel and eligibility for Costco Membership

Essential Skills:

  • Right to work in the UK with a 5-year checkable history
  • 5+ years as Security Manager or Duty Manager
  • Current and valid SIA DS and CCTV licences
  • Full UK Driving license and access to a vehicle (or be able to get to site on time for shifts)
  • Must live no further than a 10-mile commuting distance to site
  • Demonstrable experience of managing and leading others
  • Excellent IT skills with competence in MS suite, word, excel, and outlook
  • Well-developed interpersonal and influencing skills, able to negotiate and manage sensitive and confidential matters with tact and discretion. Leads by example.
  • Excellent communication, organisational, and report writing skills
  • Adaptable and responsive to changes in priorities, plans, and schedules

Desirable:

  • Health and safety at work training
  • Customer service training
  • First Aid at work certification


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