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Medicines Administration Officer

2 months ago


Wolverhampton, Wolverhampton, United Kingdom Black Country Integrated Care Board Full time

Job Overview

We are looking for a dedicated and proactive individual to join our Medicines and Clinical Policy Team at the Black Country Integrated Care Board (ICB). This position is essential for ensuring the efficient operation of our team, which is committed to promoting the safe and economical use of medications for all patients in the Black Country.

As part of a collaborative team comprising pharmacists and pharmacy technicians, you will assist in managing various projects across the Black Country ICB. Our team engages with a diverse array of stakeholders, including general practitioners, nursing staff, other healthcare professionals, and patients.

Your responsibilities will encompass providing comprehensive administrative support and secretarial services to our team. This includes organizing meetings, preparing agendas and minutes, responding to inquiries, offering general guidance, and directing communications appropriately.

Key Responsibilities

Serve as the primary contact for the department, addressing routine inquiries in a courteous and efficient manner. Deliver secretarial and administrative assistance to various staff members within the Medicines and Clinical Policy team. Manage invoice processing, ensuring compliance with all financial protocols and maintaining a solid financial framework within the department. Assist the team in project management and contribute to departmental events. Help organize educational events, including venue bookings. Perform general office tasks, such as handling incoming and outgoing mail. Proficiently utilize Microsoft Office applications. Exhibit a flexible and adaptable approach to work.

About Us

The Black Country Integrated Care Board (ICB) is a statutory NHS organization dedicated to addressing the health needs of millions in the Black Country. We oversee the NHS budget for the region and are responsible for planning and procuring Primary Medical Services, including general practice, dental, optometry, and pharmacy services.

By working with the ICB, you contribute to enhancing the health and well-being of individuals in the Black Country.

We are part of the Black Country Integrated Care System (ICS), known as Healthier Futures, which fosters collaboration among organizations to integrate health and social care services for the benefit of our communities. Our mission aligns with the ICS vision for a healthier environment with healthier individuals and brighter futures.

The ICB is guided by five core values: compassion, inclusivity, integrity, fairness, and trust, which shape our actions and decisions for local populations.

We are an equal opportunity employer, actively promoting diversity within our workforce and welcoming applications from individuals with transferable skills acquired through various health and social care experiences.

Qualifications and Experience

Essential Qualifications

NVQ Level 3 in a relevant field or equivalent qualification, or substantial relevant experience. Familiarity with various health service provisions. Understanding of Data Protection regulations.

Essential Experience

Proven experience in an administrative role and working with computerized data systems. Experience in a healthcare setting.

Skills and Knowledge

Essential Skills

Strong communication skills, both written and verbal, along with effective data entry and telephone etiquette. Problem-solving abilities. Excellent listening and presentation skills. Proficient writing skills, including the capacity to summarize key information and issues. Competence in Microsoft Office applications, including Word, PowerPoint, and Excel. Familiarity with Oracle systems. Understanding of NHS-related matters. Ability to work independently, managing and prioritizing workload to meet deadlines.