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Club Manager
2 months ago
Job Title: Club Manager
Job Summary:
We are seeking a highly skilled and experienced Club Manager to join our team at the Best Jobs. As a Club Manager, you will be responsible for the day-to-day operation of the Club, ensuring excellence in customer service and driving growth and revenue generation.
Key Responsibilities:
- Contribute to promotional campaigns and events to drive membership and sales using local initiatives and innovative ideas.
- Explore ideas to maximise the use of the Club throughout the day, which could be community or member-focused or private hire.
- Liaise with the Committee on new memberships and renewals.
- Manage bookings and online diary for room bookings and member functions and maintain documentary control of documents required relating to those bookings.
- Liaise with the Committee and Treasurer for online ticket sales for events and invoicing.
- Work with the Steward to maintain staff rota for all staff including time sheets and holidays and coordinating with the Clubs accountant for payment of salaries.
- Work with the Steward to ensure there is sufficient and appropriate staffing available at all times and that they are all fully proficient in their duties.
- Work with the Steward to ensure effective supervision of the work performed by bar staff, club cleaners, and the Door Security for events.
- Liaise with the Committee on staff performance and reviews as required.
- Work with the Steward & Committee to ensure measures such as Club security, fire safety, and Health and Safety are consistently performed by all relevant staff.
- Adhere to the Clubs fire procedures and ensure all appropriate staff have adequate fire-related training.
- Ensure systems are in place to test and record the fire alarms on a regular basis.
- Routine H&S monitoring, repairs, maintenance requirements, hygiene, and cleanliness of the club and detect and solve related current and potential problems.
- Liaise as necessary with the Steward and Treasurer to ensure till roll totals reconciled on a daily basis.
Requirements:
- Experience in running equivalent premises desirable but will consider pub management experience.
- Proven track record of increasing footfall and sales in a setting.
- Flexibility to meet the demands of the activities and events at the Club.
- Excellent customer service credentials.
- Good communications, social media, IT, and numerical skills.
- Innovative with a positive can-do attitude.
- Knowledge of business finance.
- Demonstrable knowledge of licensing and relevant legislation to the Club.
- Demonstrable knowledge of best practice employment procedures and policy.
- Experience in managing and training staff.
- Experience in bar stock and cellar management.
- Experience in event management.
- Residing locally would be an advantage as a key holder position and on occasion will be required to cover for the Bar management team.
What We Offer:
This is a full-time position which from time to time will include evening, weekend, and Bank Holiday hours offering a competitive salary commensurate with experience.
We are looking for a highly skilled and experienced Club Manager to join our team at the Best Jobs. If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service and driving growth and revenue generation, we would love to hear from you.
