WMS Support Specialist

3 weeks ago


Manchester, United Kingdom Kinaxia Logistics Full time
About the Role

Kinaxia Logistics is seeking a highly skilled WMS Support Analyst to join their team. As a key member of the logistics team, you will be responsible for providing exceptional support to end-users, ensuring seamless operation of warehouse technology solutions.

Key Responsibilities
  • Provide first-line application support to end-users, ensuring timely resolutions and high customer satisfaction.
  • Train and develop superusers to ensure effective issue resolution.
  • Configure Dispatcher to Kinaxia standards and conduct thorough testing to ensure system compliance with operational business requirements.
  • Build strong relationships with external partners, internal operations colleagues, and external customers to deliver support services.
Requirements
  • Recognized IT or Sciences qualification at degree level is desirable.
  • Full car driving license and access to a vehicle.
  • Experience with Dispatcher WMS configuration and architecture.
  • Knowledge of SQL and Jaspersoft (iReports) is desirable.
  • Familiarity with data integration technologies and BI reporting tools such as Qlik.
  • Awareness of Customs & Excise operational processes and Contract Packing operational processes.
  • Experience in warehousing/logistics distribution sector and Blue Yonder Dispatcher WMS.
What We Offer
  • Competitive salary.
  • Hybrid working arrangement.
  • North West/Midlands based.
  • Additional benefits, including life assurance, company pension scheme, and exceptional fleet.


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