Healthcare Assistant

4 weeks ago

Leamington Spa, Warwickshire, United Kingdom South Warwickshire University NHS Foundation Trust Full time

Position Overview

Are you interested in contributing to a healthcare environment? We are seeking dedicated individuals to collaborate as essential members of our midwifery team. Ideal candidates will possess strong organizational and communication abilities and demonstrate a commitment to delivering exceptional service.

Our organization is proud to support the birth of approximately 3000 infants annually and has been a leader in implementing successful service enhancements and initiatives in partnership with various health organizations and local support networks.

This role offers an exciting opportunity for a Healthcare Assistant to join our team. Responsibilities will include working in various wards and supporting maternity procedures. Comprehensive training will be provided.

This position requires shift work throughout the week.

Key Responsibilities

The Healthcare Assistant will provide high-quality, compassionate personal care and related tasks under the guidance and supervision of registered professionals, while working collaboratively within a multidisciplinary team.

As a Healthcare Assistant, you will play a vital role in ensuring the delivery of safe, effective, and compassionate care to patients and their families. This job description should be reviewed alongside the person specification for this role.

About Our Organization

Join a Trust recognized for excellence in care. Our organization has received outstanding ratings from regulatory bodies and is actively recruiting new team members to enhance our services across various locations. We are a forward-thinking, expanding organization committed to improving quality and integrating care pathways, all while upholding our core values of providing safe, effective, and compassionate care.

Professional Standards

Maintain professionalism and ensure adherence to Trust standards to enhance the quality of care provided to all individuals accessing our services.

  • Uphold the Trust's values and standards consistently.
  • Ensure confidentiality and compliance with data protection regulations in all documentation.
  • Foster a positive and enthusiastic work environment to maintain team morale.
  • Report incidents and accidents in accordance with Trust policies, promoting transparency.
  • Take reasonable care of personal health and safety as well as that of others.
  • Adhere to the Trust's dress code, maintaining a professional appearance.
  • Assist other departments as needed based on service requirements.
  • Follow IT policies regarding email and internet usage.
  • Ensure the protection of vulnerable individuals and report any safeguarding concerns as per Trust protocols.

Clinical Responsibilities

Carry out instructions from registered professionals promptly and accurately.

  • Perform duties as outlined in the Trust's approved task list for Healthcare Assistants.
  • Report any concerns regarding patient conditions to the supervising professional.
  • Deliver individualized care under the supervision of registered professionals.
  • Document all care provided, ensuring confidentiality is maintained.
  • Assist in preparing patients for treatments and maintain cleanliness in clinical areas.
  • Adhere to infection control protocols and support patients and families with empathy.
  • Assist with patient discharge processes as directed.

Communication and Teamwork

Welcome patients and visitors, providing assistance and information as needed.

  • Introduce yourself in line with privacy and dignity standards.
  • Answer phone calls courteously and direct inquiries appropriately.
  • Communicate effectively within the multidisciplinary team to ensure coordinated patient care.
  • Participate in reporting and documentation of patient care under supervision.
  • Utilize Trust information systems as required.

Education and Development

Attend mandatory training sessions and complete the Trust's induction program for Healthcare Assistants.

  • Engage in the Trust's appraisal process and pursue relevant training for professional development.
  • Stay informed about changes in policies and procedures relevant to the role.

Qualifications and Experience

Essential

  • Educational qualifications at GCSE level A-C in English and Maths or equivalent.
  • Experience working collaboratively within a team.

Desirable

  • Experience in a healthcare or people-centered environment.

Other Requirements

Essential

  • Able to work flexibly across a 24-hour period.
  • Capable of performing moderate to intense physical tasks throughout the day.
  • Able to work in an emotionally demanding environment with appropriate support.

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