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Hotel Operations Supervisor

2 months ago

Guildford, Surrey, United Kingdom Barnett Hill Hotel Full time

Become a key player as a Hotel Operations Supervisor

We are seeking a committed professional to assist our General Manager in managing the daily functions of the hotel. In the role of Hotel Operations Supervisor, you will oversee all dining and beverage service areas, which encompass the restaurant, bar, conference and banqueting services, room service, and additional outlets. You will guide a team of staff members and uphold exceptional standards of guest satisfaction.

Beyond the food and beverage sectors, your responsibilities will extend to housekeeping and front desk operations, playing a vital role in the hotel’s overall performance. Your focus will be on service excellence, strategic planning, resource allocation, operational systems, staffing, performance oversight, and revenue enhancement.

Key Qualifications:

  • Previous experience in operational management within the hospitality sector
  • Robust knowledge of food and beverage operations
  • Outstanding customer service capabilities
  • Proven leadership skills
  • Capacity to thrive in high-pressure environments
  • Strong communication abilities
  • Willingness to work during evenings and weekends