Supervisor - Luxury Fashion Retail

4 weeks ago

Hull, Kingston upon Hull, United Kingdom Flannels Full time
Job Title: Supervisor - Luxury Fashion Retail

We are seeking a highly motivated and experienced Supervisor to join our team at Flannels in Hull.

Job Description:

The Role:

  • Support the daily workload and delegate tasks to the team.
  • Supervise work, check completion, and ensure it meets the expectations set by the line manager.
  • Utilize business communication tools to complete tasks and ensure the team understands key functions.
  • Understand all processes and procedures and set an example for others.
  • Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles.
  • Support maintaining the store environment and housekeeping standards.
  • Understand company policy and rules regarding security measures and demonstrate compliance and controls.
  • Understand how to maximize sales opportunities and ensure an exceptional customer experience in line with customer and business requirements.
  • Understand product features and benefits, ensuring knowledge is kept up to date in line with new products.
  • Understand and deliver to merchandising guidelines to ensure effective product placement and meeting the expectations of brand partners.
  • Understand KPI targets and expectations to achieve results.
  • Demonstrate commercial awareness and adopt the right product, place, and time compliance.
  • Engage with and feedback issues to contribute to the wider business.
  • Support senior management to coach the team.
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within the store.
Requirements:

The Ideal Candidate:

  • Experience of leading a team within a retail environment.
  • Knowledge of and passion for luxury brands.
  • Ability to drive sales through excellent service.
  • Understanding of visual presentation and how to impact the sales floor commercially.
  • Ability to motivate a team with effective communication.
Benefits:

We offer a competitive salary, weekly/monthly quarterly commercial bonuses, stocktake bonuses, commission-led bonuses across a wide range of products, monthly group rewards and recognition, long service awards, and a wide range of development courses with national qualifications.

We also offer 28 days' holiday, 50% in-store uniform discount, discounted gym membership, cycle to work scheme, and group-wide 20% discount across all Frasers Group brands.

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