Supervisor - Luxury Fashion Retail

3 weeks ago

Hull, Kingston upon Hull, United Kingdom Frasers Group Full time
Job Title: Supervisor - Flannels

FLANNELS is the luxury fashion destination for men and women, offering an edit of over 200 brands from established international designers to contemporary labels.

We are seeking a Supervisor to join our team in Hull, who will play a key role in supporting the daily workload and delegating tasks to the team.

The Role
  • Support the team with daily workload and delegation of tasks
  • Supervise work, check completion, and deliver to expectation set by line manager
  • Utilize business communication tools for task completion and ensure team understanding of key functions
  • Understand all processes and procedures and set an example for others
  • Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles
  • Support maintaining store environment and housekeeping standards
  • Understand company policy and rules regarding security measures and demonstrate compliance and controls
  • Maximize sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
  • Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
  • Deliver to merchandising guidelines to ensure effective product placement and meeting brand partner expectations
  • Understand KPI targets and expectations to achieve results
  • Demonstrate commercial awareness and adopt right product, place, and time compliance
  • Engage with and feedback issues to contribute to the wider business
  • Support senior management to coach the team
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
The Requirements
  • Experience of leading a team within a retail environment
  • Knowledge of and passion for luxury brands
  • Ability to drive sales through excellent service
  • Understanding of visual presentation and its impact on sales floor commercially
  • Ability to motivate a team with effective communication
The Rewards
  • Basic salary £28,256
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Participation in the Fearless1000 Incentive Scheme
  • Access to a wide range of Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% In-store Uniform Discount
  • Discounted Gym membership
  • Cycle to work scheme
  • Group-wide 20% Discount across all Frasers Group brands

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