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Customer Experience Team Leader
2 months ago
We are seeking a highly motivated and experienced Customer Experience Team Leader to join our team at Sainsbury's Supermarkets Ltd. As a key member of our leadership team, you will be responsible for leading a team of managers and driving customer satisfaction across our stores.
Key Responsibilities- Coach, motivate, and guide your team to deliver exceptional customer service and achieve business objectives.
- Develop and implement strategies to improve customer experience, increase sales, and enhance operational efficiency.
- Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
- Lead by example, demonstrating a customer-centric approach and a commitment to excellence.
- Proven experience in a leadership role, preferably in a retail or customer-facing environment.
- Excellent communication, coaching, and interpersonal skills.
- Ability to analyze data, identify trends, and make informed decisions.
- Strong business acumen and understanding of retail operations.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Discounts on Sainsbury's products and services.
