Service Advisor
2 months ago
Job Summary:
We are seeking an experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the efficient operation of our service department.
Key Responsibilities:
- Take service department bookings and ensure efficient workshop loading.
- Meet and greet service customers, identifying their service requirements and updating them on technical issues.
- Deal with customer complaints and seize opportunities for upselling products.
- Work closely with the service team to ensure high-quality customer service and efficient workflow.
Requirements:
- Previous experience as a Service Advisor or in a similar role.
- Knowledge of Kerridge or similar DMS systems.
- Ability to thrive in a fast-paced service environment and work well under pressure.
- Full clean UK driving license.
What We Offer:
As a Service Advisor at Auto Skills UK, you will have the opportunity to work with a dynamic team and contribute to the success of our business. We offer a competitive salary and bonus structure, as well as opportunities for professional development and growth.
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