Starbucks Shift Supervisor
2 weeks ago
Job Summary: We are seeking a dedicated and experienced Shift Supervisor to join our EG Group team at our Starbucks store in Dunbarton. As a Shift Supervisor, you will play a key role in leading and motivating a team to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Manage the store in the absence of the Manager, ensuring seamless operations and customer satisfaction.
- Lead and engage the team to promote sales, increase profitability, and maintain a clean and welcoming store environment.
- Develop and implement strategies to improve customer satisfaction, sales, and employee engagement.
- Collaborate with the Management team to achieve business objectives and drive growth.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
- Previous supervisory experience in a retail or hospitality environment.
- Excellent leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Ability to work flexible hours, including evenings and weekends.
Benefits:
- Competitive hourly rate.
- Quarterly bonus incentive.
- Free on-shift beverage.
- Discounts on food, drinks, and merchandise.
- Access to virtual GP and wellbeing service.
- Contracted hours.
- Progression and career opportunities.
- Life assurance.
- Employee assistance programme.
- Recognition rewards.
- Learning and development opportunities.
- Work anniversary awards.
- Compassionate leave.
- EG Cares benefits and rewards platform.
- Access to the Learning Hub with extensive online learning course library.
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