Store Operations Manager

2 months ago


Norwich, Norfolk, United Kingdom Levi Strauss & Co Full time

Job Summary

As a Store Supervisor at Levi Strauss & Co., you will play a critical role in driving sales performance and delivering exceptional customer experiences. You will be responsible for supporting the management team in achieving key performance indicators (KPIs) and implementing strategies to improve store operations.

Key Responsibilities

  • Support the management team in delivering KPIs and implementing profit opportunities
  • Develop and implement individual, daily, and weekly sales targets for the store team to improve store performance
  • Monitor KPIs and team performance through regular reporting and updates to the management team
  • Assist with store operations, including stock management, payroll, administration, and rostering
  • Provide exceptional customer service and ensure a seamless customer journey
  • Inspire and motivate the team through training, coaching, and product knowledge

Requirements

  • Passion for the brand and commitment to living our values
  • Strong customer service skills and experience in managing a team
  • Proven track record of developing and growing a team
  • Experience in working to and driving KPIs and sales targets within retail, as well as a good understanding of store operations

About Levi Strauss & Co.

As a member of our team, you will be entitled to a competitive salary, benefits, and the opportunity to work for an iconic brand. You will also have the chance to develop your skills and advance your career in a dynamic and supportive environment.



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