Store Operations Manager

4 weeks ago


Norwich, Norfolk, United Kingdom Levi Strauss & Co Full time

Job Summary

As a Store Supervisor at Levi Strauss & Co., you will play a crucial role in driving store performance and delivering exceptional customer experiences. You will be responsible for supporting the management team in achieving key performance indicators (KPIs) and implementing profit opportunities.

Key Responsibilities

  • Support and deputise for the management team in delivering KPIs and implementing profit opportunities
  • Implement individual, daily and weekly sales targets for the store team to improve store performance
  • Monitor KPIs and team performance through running reports and updating the management team
  • Assist with store operations such as stock management, payroll, admin and rota
  • Assist with the customer journey by offering an exceptional 1-2-1 service and ensuring the customer comes first
  • Inspire, motivate and develop the team through training, coaching and product knowledge

Requirements

  • Possess a strong passion for the brand and its values
  • Exhibit strong customer service skills and experience in efficiently managing a team
  • Demonstrate a good track record of developing and growing a team
  • Have experience in working to and driving KPIs and sales targets within retail, as well as a good understanding of store operations

About Levi Strauss & Co.

As a member of the Levi Strauss & Co. team, you will be entitled to a competitive salary, benefits and the opportunity to work for an iconic brand. You will also have the chance to develop your skills and advance your career in a dynamic and supportive environment.



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