Sales Consultant
4 weeks ago
At J&W McCall Supplies, we are seeking a highly motivated and customer-focused Sales Consultant to join our team at our showroom in Clough. As a Sales Consultant, you will play a vital role in maximising sales, building strong relationships with customers, and delivering exceptional customer service.
Key Responsibilities:
- Ensure seamless end-to-end sales experiences for customers, both in-person and over the phone.
- Provide excellent customer service at all times, ensuring customer satisfaction and loyalty.
- Identify and assist customers with product selection, providing expert advice and guidance.
- Commit to high standards of customer service, ensuring a positive experience for every customer.
- Manage retail purchases and enquiries related to our Tile and Bathroom products, providing solutions and support.
- Follow up on general phone enquiries, supporting the branch in all aspects of customer service and converting enquiries into successful sales.
- Establish and maintain customer relationships, arranging appointments and visits to the showroom, and proactively developing new sales opportunities.
- Provide customers with detailed and agreed specifications and quotations based on their requirements.
- Stay up-to-date with product knowledge by participating in company and supplier training, ensuring department sales targets are met.
- Contribute to the overall success of the branch and the brand reputation by working collaboratively with the wider team.
Essential Skills:
- GCSE English and Maths Grade C or above.
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