Team Leader
17 hours ago
About the Role
We're looking for a talented and passionate individual to join our team as a Team Leader at Costa Coffee. As a Team Leader, you'll be responsible for leading a team of Baristas to deliver exceptional customer experiences and drive sales growth.
Key Responsibilities
- Lead a team of Baristas to deliver high-quality customer service and drive sales growth
- Train and develop new Baristas to ensure they have the skills and knowledge to succeed
- Manage stock levels, health and safety, and store marketing to ensure the store runs smoothly
- Work closely with the Store Manager to achieve business objectives and improve customer satisfaction
- Develop and implement strategies to improve customer engagement and loyalty
About You
We're looking for someone who is passionate about coffee, customer service, and leadership. You'll need to have excellent communication and interpersonal skills, as well as the ability to work well under pressure. You'll also need to be flexible and able to work a variety of shifts, including weekends and holidays.
What We Offer
We offer a competitive salary, comprehensive training and development opportunities, and a range of benefits, including free coffee and discounts on food and merchandise. We're also committed to supporting our employees' career development and offer opportunities for advancement within the company.
About Us
Costa Coffee is a leading coffee shop chain with a passion for delivering exceptional customer experiences. We're committed to sustainability, quality, and customer satisfaction, and we're always looking for talented and passionate individuals to join our team.
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