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Brand Ambassador

2 months ago

Southampton, Southampton, United Kingdom Abercrombie Full time
Hollister Co. - Brand Representative, Retail Sales Associate

Type: Part-time

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. The Hollister brand is committed to liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin.

The ideal candidate is a highly engaged and customer-focused individual who provides exceptional service by anticipating and responding to customer needs. They are outgoing, stylish, and helpful, with a keen awareness of the store environment, ensuring they remain approachable and warm. They are able to initiate conversations and connect with customers by communicating in a genuine and articulate way that prioritizes the customer's needs.

Key Responsibilities:

  1. Customer Experience: Provide exceptional customer service, ensuring a positive and memorable experience for every customer.
  2. Store Presentation and Sales Floor: Maintain a visually appealing store environment, ensuring a high level of presentation and organization.
  3. Communication: Develop strong communication skills to effectively engage with customers, colleagues, and management.
  4. Asset Protection and Shrink: Maintain a secure and organized store environment, adhering to company policies and procedures.
  5. Policies and Procedures: Familiarize yourself with and adhere to company policies and procedures, ensuring compliance and a positive work environment.
  6. Training and Development: Participate in ongoing training and development opportunities to enhance your skills and knowledge.

Requirements:

  1. Adaptability / Flexibility: Demonstrate flexibility and adaptability in a fast-paced retail environment.
  2. Attention to Detail: Maintain a high level of attention to detail, ensuring accuracy and quality in all aspects of your work.
  3. Multi-Tasking: Effectively manage multiple tasks and responsibilities, prioritizing tasks to meet deadlines and achieve goals.
  4. Work Ethic: Demonstrate a strong work ethic, consistently meeting or exceeding performance expectations.

What We Offer:

  1. Flexible Schedule: Enjoy a flexible schedule that allows for a healthy work-life balance.
  2. Opportunities for Career Advancement: Develop your skills and knowledge, with opportunities for career advancement and professional growth.
  3. Opportunity to Become a Brand Affiliate: Participate in our brand affiliate program, with opportunities for additional income and benefits.
  4. Training and Development: Receive ongoing training and development opportunities to enhance your skills and knowledge.
  5. A Global Team of People Who'll Celebrate You for Being You: Join a diverse and inclusive team that values individuality and celebrates differences.