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Customer Experience Coach

2 months ago

Tadcaster, North Yorkshire, United Kingdom Innserve Limited Full time
Job Overview

We are seeking a highly skilled Customer Service Performance Engagement Coach to join our team at Innserve Limited.

About the Role

This is an exciting opportunity to work in a hybrid, flexible working environment with a minimum of two days' work from home per week.

Key Responsibilities

  • Support the growth and development of our customer service diagnostics specialists
  • Collaborate with our team to drive customer satisfaction and loyalty
  • Develop and implement strategies to improve customer service performance
  • Provide coaching and guidance to team members to enhance their skills and knowledge

Requirements

To be successful in this role, you will need to be a natural problem solver with excellent communication and interpersonal skills.

What We Offer

As a Customer Service Performance Engagement Coach at Innserve Limited, you will have the opportunity to work with a growing team of customer service diagnostics specialists and contribute to the success of our business.