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Senior IT Support Specialist

2 months ago

Winchester, Hampshire, United Kingdom Spectrum IT Recruitment Full time £32,000

Job Title: Senior IT Support Specialist

Job Summary:

We are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at Spectrum IT Recruitment. As a key member of our IT Support team, you will be responsible for providing exceptional technical support to our internal users, handling issues across both 1st and 2nd line support.

Key Responsibilities:

  • Provide technical support to internal users via phone, email, and in-person
  • Troubleshoot and resolve hardware and software issues
  • Collaborate with other teams to resolve complex technical issues
  • Develop and maintain knowledge of new technologies and systems
  • Participate in on-call rotation to provide 24/7 support

Requirements:

  • 2+ years of experience in IT support
  • Strong knowledge of Windows Server, Windows 10, and Office 365
  • Experience with Azure and network support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary up to £32,000 based on experience
  • Bonus and on-call allowance
  • Excellent company culture and opportunities for growth and development
  • Hybrid work arrangement with 2 days in the office and 3 days from home

About Us:

Spectrum IT Recruitment is a dynamic and growing business that is committed to providing exceptional IT support to our clients. We are looking for a talented and motivated individual to join our team and contribute to our success.