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Customer Service Representative
2 months ago
We are seeking a skilled Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.
Key Responsibilities- Customer Service: Deliver an exceptional customer service experience to all customers, responding to their queries and resolving any issues in a timely and professional manner.
- Queue Management: Manage queues effectively, ensuring that customers can access the services they need quickly and simply.
- Attention to Detail: Maintain high standards of governance and attention to detail, ensuring that all tasks are completed accurately and efficiently.
- Teamwork: Work collaboratively with colleagues to achieve team goals and objectives.
We offer a range of benefits to our employees, including a competitive salary, pension scheme, paid annual leave, and employee discounts. We also offer a range of deals from retail partners that will help you save money and make memories.
About UsWHSmith have occupied our place as the Hub of the High Street and in our customers' hearts for over 230 years. Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.
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