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Credit Management Specialist

2 months ago

Whalley Range, United Kingdom Cedar Recruitment Full time
About the Role

Cedar Recruitment is seeking an experienced Credit Controller to join a leading organisation in Manchester. As a Credit Controller, you will be responsible for managing a regional portfolio, ensuring outstanding debt is collected efficiently and customer queries are resolved promptly.

Key Responsibilities
  • Proactively contact customers regarding overdue payments to ensure timely collection.
  • Maintain accurate records of all communications and actions in our Debt Management system.
  • Work closely with internal teams to reconcile accounts and ensure accurate invoicing.
  • Identify and resolve customer disputes while building strong client relationships.
  • Meet cash collection targets to reduce outstanding debt and mitigate risk.
  • Recommend problem accounts for legal action or credit hold where necessary.
Requirements
  • At least 2 years of experience in credit control within a fast-paced environment.
  • Strong Excel skills (VLookUps, Pivot Tables, etc).
  • Strong understanding of invoicing, credit notes, and cash allocation.
  • Excellent negotiation and communication skills with a professional, customer-focused attitude.
  • Ability to work independently, manage multiple tasks, and meet deadlines.
  • Proficiency in Microsoft Office and an eye for detail in account reconciliation.
Benefits
  • Hybrid working (3 days in the office, 2 days from home).
  • Quarterly bonus based on performance.
  • Strong progression routes.
  • Study support.
  • Subsidised gym membership.
  • Free parking.