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Operations Coordinator
2 months ago
Join Liberty Gas Group as an Operations Coordinator
Liberty Gas Group is thrilled to announce an opening for an Operations Coordinator to become a vital part of our dynamic team. This role is based in a collaborative environment where you will be engaged in a full-time, permanent position, contributing 40 hours each week. In return, we offer a competitive annual salary of £24,960.00, with excellent benefits. After a successful probation period, your salary will increase to £25,584.00, with the potential to reach £26,624.00.
As a leading Heating and Compliance organization, we prioritize our customers and clients, ensuring their needs are at the forefront of our operations.
Liberty specializes in professional gas installation, maintenance, and servicing, alongside energy solutions, all while maintaining a strong commitment to delivering value for money and positively impacting the communities we serve.
Key Responsibilities of the Operations Coordinator:
- Prioritize and schedule backfill and reinstatement tasks efficiently.
- Reschedule jobs that deviate from the planned program.
- Assist in managing contract requirements across various projects.
- Handle incoming calls and schedule a diverse range of works.
- Validate each job to ensure all necessary information is available.
- Manage relationships with customers and clients effectively.
- Ensure all regulatory information is updated and logged in real-time within our internal system.
- Provide a responsive and flexible approach to operational challenges, maintaining service delivery levels and aligning program works with contract specifications and the capabilities of engineers and supervisors.
What We Seek in Our Ideal Operations Coordinator:
- A solid educational background.
- Experience in call handling and scheduling.
- Proficiency in operating computerized database systems.
- Strong analytical skills with the ability to manage change effectively.
We offer a comprehensive range of benefits to support a rewarding career, including:
- Pension scheme.
- 23 days of annual leave, in addition to bank holidays.
- Cycle to Work scheme.
- Liberty Sense Awards, recognizing employees who exemplify our values.
Additional Benefits Include:
- Life Insurance/Death in Service benefit – 2x annual salary value.
- Access to Smart Health, including 24/7 UK-based GP services.
- Best Doctors service for second opinions on complex cases.
- Mental Health Support, offering 4-6 sessions with a psychologist or psychotherapist.
- Nutrition consultations and online fitness programs.
- Employee Assistance Programme for mental, financial, and professional wellbeing.
- Free will writing services.
- Reward schemes for healthy behaviors.
- Medicash Health Cash Plan for eligible claims on dental and optical treatments.
At Liberty, we are committed to investing in the development and upskilling of our employees, ensuring compliance with industry standards and providing additional training opportunities as needed.
We strive to create a diverse and inclusive workplace where everyone can be themselves. Our commitment to equal opportunities in employment is upheld through our core values of Passion, Openness, Respect, and Trust, supported by Fairness, Respect, Equality, Diversity, Inclusion, and Engagement.
Please note that only candidates with the right to work in the UK will be considered for this role. All employees are required to undergo vetting and pre-employment checks, which may include a Disclosure and Barring Service (DBS) Check.
