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Branch Manager Assistant

2 months ago


Liverpool, Liverpool, United Kingdom Alliance Automotive Group Full time
About the Role

We are seeking an experienced and motivated Assistant Branch Manager to join our team at Alliance Automotive Group. As a key member of our branch management team, you will play a vital role in driving sales growth, delivering exceptional customer service, and leading a high-performing team.

Key Responsibilities
  • Sales and Revenue Growth: Assist the Branch Manager in achieving sales targets, margin goals, and revenue objectives.
  • Customer Service Excellence: Ensure a first-class service experience for all customers, driving customer satisfaction and loyalty.
  • Team Leadership: Lead and motivate the branch team to achieve sales and promotional targets, while fostering a positive and productive work environment.
  • Operational Management: Manage and control branch and running costs, including stock control, cash handling, and specific customer accounts.
  • Communication and Collaboration: Communicate key aims and objectives to the team, and work closely with senior management to implement and maintain policies and procedures.
  • Health and Safety: Ensure the daily running of the branch and maintain health and safety standards within the depot.
Requirements
  • Leadership and Motivation: Ability to manage and motivate a team to achieve objectives.
  • Communication and Interpersonal Skills: Ability to communicate at all levels, build and maintain customer relationships, and lead from the front.
  • Technical Skills: Experience with using online and windows-based cataloguing systems.
  • Business Acumen: Ability to multitask, distinguish between urgent and important tasks, and work in a fast-paced environment.
  • Knowledge and Skills: Knowledge of the local areas and customer base is desirable, but not essential.
What We Offer
  • Global Brand and Market Leader: An opportunity to join a global brand and market leader in the automotive industry.
  • Exclusive Benefits: Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App.
  • Career Progression and Training: Opportunities for career progression and bespoke training.
  • Pension and Health Benefits: Free pension advice and access to health, wellbeing, and financial tools.
  • Performance-Based Bonus: Potential to earn a performance-based bonus, paid monthly.
  • Car Parts Discounts: Discount on car parts.