Payment Operations Specialist
23 hours ago
We are seeking a highly skilled Payment Operations Specialist to join our Amazon Logistics team in Central Operations. As a key member of our team, you will be responsible for driving automation and invoicing accuracy to improve last-mile customer experience and reduce costs.
Key Responsibilities- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
- Partner with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals.
- Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations.
- Deep dive, identify and lead process improvement initiatives through quantitative analysis and data-driven decision making.
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions.
Requirements- A degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent.
- Relevant experience as a Business Analyst, Data Analyst, or related.
- Relevant experience as a Project/Program Manager.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
- Advanced or master's degree.
- Project-management qualification such as PRINCE2, APM, PMI, or similar.
- Relevant experience using business intelligence reporting tools (OBIEE, Business Objects, Cognos, Tableau, MicroStrategy, SSAS Cubes, etc.).
- Experience in working with Redshift.
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