Customer Service Associate

4 weeks ago


Darlington, Darlington, United Kingdom EG Group Full time

Position: Customer Service Associate at EG Group

Location: Flexible Locations

Work Schedule: Part-Time Opportunities Available / Permanent Position

Compensation: £11.75 for individuals over 21 | £7.15 for those aged 17 | £6.60 for candidates aged 16

Company: EG Group

What does the role entail?

We are seeking enthusiastic and committed customer service associates who can deliver exceptional service to join our friendly team at EG Group. In this role, you will engage with customers, provide prompt and courteous service, and assist in the preparation of our popular offerings. By joining us, you will be part of a collaborative team dedicated to ensuring a pleasant experience for every customer.

What benefits can you expect?

As a token of our appreciation for your dedication, we offer a variety of benefits:

  • 25% Employee Discount
  • 28 Days of Annual Leave (including public holidays, increasing to 33 days with tenure)
  • Pension Plan
  • 24/7 Access to Virtual GP & Wellbeing Services
  • Life Insurance
  • Opportunities for Advancement & Career Development
  • Recognition Programs
  • Discretionary Sick Pay
  • Employee Assistance Program
  • Complimentary Hot Beverages During Breaks

Do you possess the right qualities?

While prior customer service experience is beneficial, it is not mandatory, as we provide comprehensive training. If you are dependable, enjoy early morning shifts, and thrive in a team-oriented environment, we would love to hear from you.

Our operational hours are from 6:00 AM to 6:00 PM, and we prefer candidates who can be available during these times, although we strive to accommodate your schedule.

Join us to embark on a rewarding career as a Customer Service Associate at EG Group.



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