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Accommodation Team Leader
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Team Leader at Card Factory. As a Team Leader, you will play a key role in driving the success of our stores by supporting the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience.
Key Responsibilities:
- Support the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience.
- Lead the store team in the absence of the Store Manager, ensuring that high standards and exceptional customer service are maintained.
- Review store performance data to identify areas for improvement and implement strategies to drive growth.
- Develop and implement plans to improve customer satisfaction and loyalty.
- Collaborate with the Store Manager to develop and implement operational processes that drive efficiency and productivity.
Requirements:
To be successful in this role, you will need to have:
- Excellent customer service skills and a passion for delivering exceptional customer experiences.
- Strong leadership skills and the ability to motivate and inspire a team.
- Good analytical skills and the ability to review and interpret data.
- Commercial acumen and the ability to drive growth and profitability.
- Excellent communication and interpersonal skills.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.