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Product Ambassador

2 months ago

Glasgow, Glasgow City, United Kingdom Park's Motor Group Full time
Product Genius Role

We are seeking a highly skilled and passionate individual to join our team as a Product Genius at Park's Motor Group. As a Product Genius, you will be responsible for providing exceptional customer service and product knowledge to our customers.

Key Responsibilities:
  • Understand and stay up-to-date with all Park's and partnering manufacturers' products within your allocated dealership.
  • Keep all dealership staff informed about the latest product information to ensure they have a high level of understanding.
  • Use your product knowledge to assist customers in a non-pressured environment, providing them with expert advice and guidance.
  • Support marketing activities by taking high-quality images of vehicles and utilizing digital and social media platforms for promotion.
  • Actively learn and share your expertise with customers using available resources, including our Park's bespoke Citnow digital vehicle information videos.
  • Direct customers to Sales when an interest to buy becomes apparent.
  • Plan, coordinate, and deliver exceptional test drive experiences with our customers, providing them with a comprehensive understanding of the requested vehicle.
  • Assist with customer handovers by demonstrating and setting up customers with all the fantastic new features of their new vehicle.
Requirements:
  • A confident and engaging individual with the ability to put people at ease.
  • A passion for automotive technology and a willingness to stay up-to-date with the latest innovations and trends.
  • Dedicated team member with excellent communication skills.
  • Willing to help and support others.
  • Competent IT skills.
  • A Full Driver's License or willingness to work towards obtaining one.
What We Offer:
  • Competitive salary and bonus scheme.
  • 5-day working week with a variety of shift patterns and part-time work-life balance options.
  • Up to 30 days holiday.
  • Full manufacturer-accredited training, including fully funded travel.
  • Discounted servicing for you and your family.
  • Contributory Pension Scheme.
  • Refer a friend scheme earning up to £1000 per year.
  • Attractive discounts when purchasing new and used cars.
  • Subsidized car leasing scheme accessible to you and your family.

We are committed to providing our employees with the support and training they need to succeed in their careers. If you are a motivated and passionate individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.