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College Operations Manager

2 months ago

London, Greater London, United Kingdom Berks, Bucks and Oxon Wildlife Trust Full time
Job Title: College Operations Officer

Job Summary:

We are seeking a highly skilled and experienced College Operations Officer to join our team at Berks, Bucks and Oxon Wildlife Trust. The successful candidate will be responsible for delivering an engaging visitor experience at our busy visitor centre, leading a professional and diverse team to ensure the smooth operation of the site, and working closely with our Education Team and Land Management Team to promote a coordinated approach to site usage.

Key Responsibilities:

  • Provide leadership to a high-performing staff and volunteer team, with responsibility for recruitment, development, and performance management of the staff.
  • Develop, deliver, and report against the Centre's Business Plan, balancing the delivery of strategic objectives alongside maximizing the income-generating potential of a busy visitor centre.
  • Responsibility for drafting and delivering against annual budgets - Café/Shop/Donations/Visitor Centre.
  • Acting as Visitor Centre Duty Manager as required, including regular weekend working and occasional Bank Holidays.
  • Working effectively with partners and stakeholders and seeking opportunities to develop existing and additional mutually beneficial relationships.

Requirements:

  • Visitor services skills, incorporating commercial retail, and or, catering.
  • Demonstrable income generation, business planning, and meeting targets skills.
  • Excellent social and communication skills at all levels.
  • Proficient in using Microsoft Office applications, especially Excel.
  • Food Hygiene Level 3.
  • Ability and willingness to demonstrate the BBOWT behaviours and values.
  • Current UK car driving licence.

What We Offer:

We offer a competitive salary, generous leave entitlement, and benefits package, as well as opportunities for professional development and growth within the organization.