Customer Service Representative
4 weeks ago
We are seeking a highly skilled and compassionate Donor Contact Centre Advisor to join our team at Velindre University NHS Trust. As a key member of our multi-channel department, you will be responsible for interacting with blood donors via various communication channels, including telephone, email, and social media.
Your primary focus will be on providing exceptional customer service, answering queries, and booking donation appointments in a fast-paced and dynamic environment. You will be required to uphold the high standards and performance levels expected of Welsh Blood Service employees, ensuring the maintenance of optimum blood stocks for hospitals in Wales.
Main Responsibilities- Provide excellent customer service to blood donors, responding to queries and concerns in a sensitive and professional manner.
- Book donation appointments and manage the appointment booking process to meet departmental performance standards.
- Work collaboratively with the team to achieve targets and standards, ensuring the delivery of excellent donor experience and donor and recipient safety.
- Receive and respond to inbound contacts via various channels, including telephone, email, and social media.
- Experience of working in a contact centre or customer service environment.
- Ability to speak Welsh.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet performance targets.
We offer a competitive salary and benefits package, as well as opportunities for career development and growth within the NHS. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
2 weeks ago
Talbot Green, United Kingdom Boots Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Boots. As a Liz Earle Customer Advisor, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesProvide personalized consultations and skin services to customersMeet...
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Customer Service Representative
3 weeks ago
Talbot Green, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Donor Contact Centre Advisor to join our team at Velindre University NHS Trust. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to blood donors, answering queries, and booking donation appointments.Main ResponsibilitiesProvide excellent...
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Customer Service Representative
3 weeks ago
Talbot Green, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Donor Contact Centre Advisor to join our team at Velindre University NHS Trust. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to blood donors, answering queries, and booking donation appointments.Main ResponsibilitiesProvide excellent...
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Customer Service Representative
2 months ago
Talbot Green, United Kingdom Boots Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Liz Earle Customer Advisor. As a key member of our in-store team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and promoting our range of skincare and beauty products.Key...
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Customer Service Representative
2 months ago
Talbot Green, United Kingdom Boots Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Liz Earle Customer Advisor. As a key member of our in-store team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and promoting our range of skincare and beauty products.Key...
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Customer Service Representative
3 weeks ago
Talbot Green, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Donor Contact Centre Advisor to join our team at Velindre University NHS Trust. As a key member of our multi-channel department, you will be responsible for interacting with blood donors via various communication channels, including telephone, email, and social media.Your primary focus will be...
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Customer Service Representative
3 weeks ago
Talbot Green, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Donor Contact Centre Advisor to join our team at Velindre University NHS Trust. As a key member of our multi-channel department, you will be responsible for interacting with blood donors via various communication channels, including telephone, email, and social media.Your primary focus will be...
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Customer Services Representative
2 weeks ago
Port Talbot, United Kingdom CV-Library Full timeJob Title: Customer Support Representative – Projects Team Location: Port Talbot Salary: £26,265k + 5% Annual Bonus We are looking for candidates that are used to working in a fast-paced environment, with a technical background and with quotation experience. The role of the Customer Support Representatives is to provide first class customer...
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Customer Service Representative
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Goddards Green, United Kingdom Westbourne Motors Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Westbourne Motors. As a Customer Service Representative, you will be responsible for handling calls from major motoring organisations, the motor trade, and the public for vehicles crashed or broken down...
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Customer Service Representative
2 months ago
Goddards Green, United Kingdom Westbourne Motors Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Westbourne Motors. As a Customer Service Representative, you will be responsible for handling calls from major motoring organisations, the motor trade, and the public for vehicles crashed or broken down...
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Customer Service Representative
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Gretna Green, Dumfries and Galloway, United Kingdom Welcome Break Full timeCustomer Service RepresentativeWelcome Break is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Provide excellent customer service to guestsWork as part of a world-class team to deliver exceptional serviceBe...
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Customer Service Representative
2 weeks ago
Goddards Green, United Kingdom Westbourne Motors Full timeAt Westbourne Motors, we are seeking a skilled and experienced Customer Service Representative to join our team in Haywards Heath.The successful candidate will be responsible for handling calls from major motoring organisations, the motor trade, and the public for vehicles crashed or broken down at the roadside.Our UK Control Centre handles up to 15,000 jobs...
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Customer Service Representative
2 weeks ago
Gretna Green, Dumfries and Galloway, United Kingdom Welcome Break Full timeCustomer Service Role at Welcome BreakWe are seeking a Customer Service Representative to join our team at Welcome Break. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service to our clients.Key Responsibilities:Provide excellent customer service to our clientsWork as part of a world-class team to...
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Customer Service Representative
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Lyme Green, United Kingdom Peaks & Plains Housing Trust Full timeCustomer Service RepresentativeAre you a customer-focused individual looking for a part-time opportunity? We have an exciting role available for a Customer Service Representative to join our team at Peaks & Plains Housing Trust. Key Responsibilities: Provide exceptional customer service to our clients Work in a fast-paced environment, handling multiple tasks...
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Customer Service Representative
2 weeks ago
Talbot Green, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Donor Contact Centre Advisor to join our team at Velindre University NHS Trust. As a key member of our multi-channel department, you will be responsible for interacting with blood donors via inbound and outbound calls, SMS, email, and social media.Your core duties will involve having telephone...
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Customer Service Representative
2 weeks ago
Longwell Green, South Gloucestershire, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe're looking for a talented and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our store team, you'll be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a clean and welcoming store environment.Key...
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Customer Service Representative
4 weeks ago
Goddards Green, United Kingdom Westbourne Motors Full timeJob Title: Customer ServiceWe are seeking a highly skilled and experienced individual to join our team as a Customer Service Representative at Westbourne Motors.Job Summary:As a Customer Service Representative, you will be responsible for handling calls from major motoring organisations, the motor trade, and the public for vehicles crashed or broken down at...
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Customer Service Representative
4 weeks ago
Goddards Green, United Kingdom Westbourne Motors Full timeJob Title: Customer ServiceWe are seeking a highly skilled and experienced individual to join our team as a Customer Service Representative at Westbourne Motors.Job Summary:As a Customer Service Representative, you will be responsible for handling calls from major motoring organisations, the motor trade, and the public for vehicles crashed or broken down at...
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Customer Service Representative
2 weeks ago
Stebbing Green, United Kingdom Thrifty Car & Van Rental Full timeAre you looking for a career in customer service? We have an exciting opportunity for an Apprentice Customer Service Representative to join our team at Thrifty Car & Van Rental.As an Apprentice Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, both face-to-face and over the phone. You will...
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Customer Service Representative
1 week ago
Wooburn Green, Buckinghamshire, United Kingdom Cantello Tayler Recruitment Ltd Full timeCustomer Service RepresentativeCantello Tayler Recruitment Ltd is seeking a skilled Customer Service Representative to join their team. The ideal candidate will have excellent communication skills and be able to work under pressure.Key Responsibilities:Assist the production team in responding to client inquiries in a timely manner.Build customer quotes using...