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Catering Team Lead

2 months ago

Middlesbrough, Middlesbrough, United Kingdom Sodexo Full time
Job Overview

Sodexo is seeking a highly skilled and experienced Catering Team Lead to join our team. As a key member of our operations team, you will be responsible for overseeing the daily operations of our mobile catering services, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Site Supervision: Conduct regular site visits to ensure that our catering teams are operating efficiently and effectively, and that our customers are satisfied with the service.
  • Team Management: Lead and motivate a team of catering staff, providing guidance and support to ensure that they are equipped to deliver exceptional service.
  • Quality Control: Monitor and maintain high standards of food quality, presentation, and customer service.
  • Health and Safety: Ensure that all health and safety protocols are followed, and that our customers and staff are protected from harm.
  • Customer Service: Provide exceptional customer service, responding to customer complaints and feedback in a timely and professional manner.
Requirements
  • Experience: Minimum 2 years of experience in a similar role, with a proven track record of success in leading a team and delivering high-quality results.
  • Skills: Excellent communication and interpersonal skills, with the ability to motivate and lead a team. Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Education: High school diploma or equivalent required, with a degree in hospitality or a related field preferred.
What We Offer
  • Competitive Compensation: We offer a competitive salary and benefits package, including health insurance, retirement savings, and paid time off.
  • Opportunities for Advancement: We offer opportunities for career advancement and professional growth, with a focus on developing our employees' skills and abilities.
  • Collaborative Work Environment: We foster a collaborative and inclusive work environment, where employees feel valued and supported.