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Call Centre Agent

2 months ago

Exeter, Devon, United Kingdom Thrifty Car & Van Rental Careers Full time

About Thrifty Car & Van Rental Careers

We are a leading provider of car and van rental services, dedicated to delivering exceptional customer experiences. As a key member of our team, you will play a vital role in ensuring our customers receive the highest level of service.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our customers.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a professional and timely manner
  • Provide accurate and up-to-date information to customers regarding our services and products
  • Work collaboratively with other team members to achieve customer satisfaction and loyalty
  • Participate in ongoing training and development to improve customer service skills

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance