Customer Service Representative

3 weeks ago


Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full time

We are seeking a skilled Customer Service/Call Centre Agent/Reservation Agent to join our team at Thrifty Car & Van Rental in Exeter.

About the Role:

We are looking for a friendly and approachable individual to provide exceptional customer service to our clients. As a Customer Service/Call Centre Agent/Reservation Agent, you will be the first point of contact for our customers, handling queries, resolving issues, and providing information about our services.

Key Responsibilities:

  • Provide excellent customer service via phone, email, and in-person
  • Handle customer complaints and resolve issues in a professional manner
  • Process reservations and bookings
  • Provide information about our services and products
  • Work as part of a team to achieve sales and customer service targets

What We Offer:

We offer a comprehensive training program to ensure you have the skills and knowledge needed to succeed in this role. You will also have the opportunity to work with a dynamic and supportive team, and enjoy a range of benefits including competitive salary and benefits package.

No prior experience necessary, full on the job training and development will be given.

This role is office-based.



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