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Assistant Manager
2 months ago
About Us:
We are Sosandar, a leading online fashion brand for chic and stylish women. As one of the UK's fastest-growing fashion retailers, we're always pushing boundaries and striving to take our business to the next level.
Job Summary:
We're seeking a passionate and experienced Assistant Manager to join our team in Harrogate. As a key member of our store management team, you'll be responsible for delivering exceptional customer experiences, managing store operations, and driving sales growth.
Key Responsibilities:
- Be a brand ambassador for Sosandar, taking pride in setting and delivering an exceptional customer experience.
- Support the Store Manager in fostering an environment of passion, enthusiasm, and in-depth knowledge of the brand.
- Assist in managing overall operations, ensuring the store runs smoothly and complies with company policies and procedures.
- Maintain a clear and strong brand image by creating eye-catching visual merchandising and upholding high standards.
- Work with the Store Manager to manage costs and influence commercial decisions.
- Act as a point of escalation for any customer queries or concerns, ensuring a positive outcome.
- Coach and develop your team to deliver exceptional shopping experiences, maximising productivity and profitability. Provide regular feedback and training to lead the team.
- Be innovative and take ownership, working with autonomy in the managers absence.
- Lead the team with a positive, anything is possible attitude.
Requirements:
- Experience as an Assistant Manager within a similar environment, with a passion and love for fashion.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work autonomously, with a high level of initiative and problem-solving skills.
- Strong commercial awareness, with the ability to manage costs and drive sales growth.
What We Offer:
- 25 days paid holiday pro-rata, plus your birthday off.
- 40% employee discount.
- 4% employer pension via salary sacrifice.
- Employee Assistance Programme (private GP consultations, prescriptions, physiotherapy, counselling, shopping discounts) for you, your partner, and kids.
- Life Assurance at 4x your salary.
- Competitive salaries & opportunity to earn a bonus.
