Housing Management Services Director

7 days ago

Pontypridd, Rhondda Cynon Taf, United Kingdom Yolk Recruitment Ltd Full time
{"title": "Neighbourhood Services Manager", "description": "Job Opportunity

We are seeking a highly skilled and experienced Neighbourhood Services Manager to join our team at Yolk Recruitment. As a key member of our housing management services team, you will be responsible for delivering exceptional services to our customers and stakeholders.

Key Responsibilities
  • Lead the delivery of housing management services, including tenancy management, community safety, and liaison with partners.
  • Develop and implement strategies to improve performance and address areas of underperformance.
  • Operational responsibility for the development of policies and processes to ensure high-quality services are delivered consistently.
  • Deliver a high level of customer satisfaction through excellent housing and anti-social behaviour management.
  • Measure key performance indicators and drive continuous improvement.
Requirements
  • Excellent level of housing law and practice knowledge, including anti-social behaviour and enforcement.
  • Knowledge of letting properties and experience of coaching and developing team members.
What We Offer
  • Competitive salary and generous annual leave entitlement.
  • Local Government Defined Pension scheme with employer contribution.
  • Health Shield cash back plan for you and your family.
  • Flexible working and immediate start.
", "lang_code": "en"}

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